Terms and conditions

General Terms

1.1 These Terms and Conditions ("Terms") govern your relationship with VegasHero Casino (hereinafter referred to as "we", "us" or "our"), a licensed online casino operator, when accessing our services and playing games.

1.2 By using our website or mobile application, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1.3 We reserve the right to modify these Terms at any time without prior notice. Your continued use of our services shall constitute acceptance of such modifications.

2. Eligibility

2.1 To access our services, you must be at least 18 years old (or the minimum age required in your jurisdiction) and not prohibited from playing online games by law or regulation.

2.2 You warrant that all information provided to us is accurate and true. We may request additional documentation to verify your identity.

3. Account Registration

3.1 To use our services, you must create an account with a valid email address and password. You are responsible for maintaining the confidentiality of this information.

3.2 You agree to provide us with truthful and complete personal details during registration and verification processes.

4. Wagering Requirements

4.1 Certain bonuses or promotions may have wagering requirements, which must be met within specific timeframes. Failure to comply shall result in forfeiting such benefits.

4.2 We reserve the right to modify, cancel, or restrict any bonus offer at our discretion without notice.

5. Payment Terms

5.1 You are responsible for ensuring that you comply with all applicable laws and regulations regarding online payments, including those related to anti-money laundering (AML) and combating terrorism financing (CTF).

5.2 We may require additional documentation from you during the payment process to verify your identity or address.

6. Withdrawal Terms

6.1 To withdraw funds, you must have at least one deposit in our system unless otherwise stated by law or regulation.

6.2 You agree that withdrawal requests will be processed within 24-48 hours after verification and validation of payment methods.

7. Dispute Resolution

7.1 We aim to resolve all disputes fairly and promptly. If an issue cannot be resolved through internal review, we may refer it to a third-party dispute resolution service.

7.2 You acknowledge that your failure to participate in our internal or external dispute resolution processes shall not affect any potential liability under these Terms.

8. Governing Law

8.1 These Terms and Conditions are governed by and construed in accordance with the laws, without giving effect to its conflict-of-law principles.

8.2 Any disputes arising from your relationship with us, including those related to our services or website, shall be resolved exclusively through binding arbitration according to our dispute resolution policy (DPR).

9. Data Protection

9.1 We value the confidentiality of your information and will maintain it in accordance with all applicable data protection laws and regulations.

9.2 For more details on how we handle personal data, please refer to our Privacy Policy, which is incorporated into these Terms by reference.

Miscellaneous

10.1 You acknowledge that your rights may be limited or denied if you breach any provision of these Terms.

10.2 We reserve the right to terminate your account at any time without prior notice for any reason deemed suitable to us.

11. Changes and Updates

11.1 We will post updates on our website regarding changes to our services, terms, or policies as necessary.

11.2 You acknowledge that your use of our services following such modifications shall constitute acceptance thereof.

Entire Agreement

12.1 These Terms form the entire agreement between you and us with respect to accessing our online casino services.

12.2 If any provision of these Terms is held invalid, it will be deemed severable from the remaining provisions which shall continue in full force and effect.

13. Contact Us

13.1 For all inquiries or concerns related to your account, services, or otherwise, please contact us via email